Frequently Asked Questions
Everything you need to know about your Sanctus experience
How do I determine the right size for me?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the product description.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and local customs processing.
How should I care for my Sanctus garments?
To maintain the longevity of our premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are also printed on the internal label of every garment.
Do you offer international shipping?
Yes, Sanctus ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and flexible installment options through Klarna and Afterpay.